FAQs
More FAQs- Are your disinfection products safe for use around humans and pets?
- Why did the technician leave wet carpet on my stairs?
- When should disinfection services be considered for my home?
Absolutely. At ServiceMaster Restore, the safety of our customers and their loved ones, including pets, is our top priority. That's why we only use Health Canada approved products for our disinfection services. These products are proven to effectively kill contaminants, pathogens, and hazardous materials without posing harm to humans or animals. Our highly trained technicians also take all necessary precautions and follow strict protocols to ensure that the affected area is properly isolated during the disinfection process. With ServiceMaster Restore, you can have peace of mind knowing that your home will be thoroughly disinfected while keeping your family and pets safe from harmful chemicals.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
Disinfection services from ServiceMaster Restore, should be considered whenever you suspect or have confirmed the presence of contaminants, viruses and other pathogens in your home. Whether it's due to recent rodent feces, viral illness, sewage backup, or other environmental hazards, our highly trained technicians are equipped with specialized products and equipment to properly clean and disinfect the affected areas of your home. Not only does this ensure the safety and health of you and your family, but it also reduces the risk of spreading contamination to other areas of your home. Trust in ServiceMaster Restore to provide expert disinfection services for a clean and safe living environment and peace of mind.