FAQs
More FAQs- What types of surfaces and areas do you disinfect?
- Why did the technician leave wet carpet on my stairs?
- How quickly can ServiceMaster Restore respond to the emergency situation at my business?
At ServiceMaster Restore, we understand that contaminants and pathogens can be present on a wide range of surfaces and areas in your home. That's why we are equipped and trained to disinfect all types of surfaces, including but not limited to countertops, floors, walls, furniture, and appliances. We also cover a variety of areas such as bedrooms, bathrooms, kitchens, living rooms, and even outdoor spaces. Our goal is to effectively eliminate any potential hazards from your home and ensure a safe and healthy environment for you and your family. So, no matter where the contamination may be hiding, our team will efficiently isolate and disinfect the area to prevent any further spread. Trust us to handle all your disinfection needs with expert industry knowledge and specialized equipment.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
To minimize business interruption and help avoid further losses, ServiceMaster Restore responds quickly to provide flood clean up and certified water damage and restoration, fire and smoke restoration, and mould removal services to businesses across all industries. We’re on call 24 hours a day, 7 days a week, 365 days a year. ServiceMaster Restore’s Priority Response Program will ensure that your company is first in line. This allows you to pre-qualify ServiceMaster Restore as your vendor of choice, allowing immediate action to be taken to mitigate loss in the event of a disaster.